At Haz FiscalIA, we are committed to protecting your privacy. This Privacy Policy describes how we collect, use, store, and protect your personal information when you use our tax legal intelligence platform, including our website and application.
By using our services, you agree to the practices described in this policy. We recommend that you read this document carefully.
1. Definitions and Terms
- Company: Haz FiscalIA, headquartered in San Salvador, El Salvador.
- Platform: The website hazfiscalia.com and any associated applications.
- Service: The features offered by the platform, including law browsing, AI queries, audit tools, and ruling analysis.
- User/You: Any person who accesses or uses our services.
- Personal Data: Information that can identify you directly or indirectly.
- Cookies: Small files stored on your device that allow us to improve your experience.
2. Information We Collect
We collect information in different ways:
2.1 Information you provide directly
- Full name and contact details
- Email address
- Phone number
- Billing and payment information
- Job title or profession (accountant, auditor, business owner, etc.)
- Company or organization name
2.2 Information collected automatically
- IP address and approximate location
- Browser type and device
- Operating system
- Pages visited and browsing time
- History of queries made to the AI assistant
- Articles and rulings consulted
2.3 Service usage information
- Queries made to the AI assistant
- Audit tools downloaded
- Rulings and articles bookmarked as favorites
- Frequency and usage patterns of the platform
3. How We Use Your Information
We use the collected information to:
Service Delivery
- - Provide access to the platform
- - Process AI assistant queries
- - Generate customized audit tools
- - Manage your account and subscription
Service Improvement
- - Analyze usage patterns
- - Improve AI assistant accuracy
- - Develop new features
- - Optimize user experience
Communication
- - Send account confirmations
- - Notify about service changes
- - Provide technical support
- - Send law updates (optional)
Security & Legal
- - Prevent fraud and abuse
- - Comply with legal obligations
- - Protect our rights
- - Resolve disputes
4. How We Share Your Information
We do not sell your personal information. We only share data in the following circumstances:
- Service providers: We share information with third parties that help us operate the platform (payment processors, hosting services, analytics).
- HazConta integration: If you use the integration with HazConta.com, we share necessary data to sync your accounting information with your Haz FiscalIA account.
- Legal requirements: We may disclose information when required by law, court order, or competent governmental authority.
- Corporate transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
5. Protection of Your Information
We implement technical and organizational security measures to protect your information:
- SSL/TLS encryption on all communications
- Secure storage on protected servers
- Restricted access to personal data
- Continuous security monitoring
- Regular backups
Although we implement robust security measures, no system is completely secure. We cannot guarantee the absolute security of your information.
6. Your Rights
You have the following rights regarding your personal information:
Right of access
You may request a copy of the personal information we hold about you.
Right of rectification
You may request the correction of inaccurate or incomplete information.
Right of erasure
You may request the deletion of your personal information, subject to legal retention obligations.
Right of portability
You may request a copy of your data in a structured, machine-readable format.
Right to object
You may object to the processing of your information for direct marketing purposes.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Keep your session active
- Remember your preferences
- Analyze platform usage
- Improve our services
You can configure your browser to reject cookies, although this may affect the platform's functionality.
8. Data Retention
We retain your personal information for as long as you maintain an active account or as needed to provide you with services. We also retain information to comply with legal obligations, resolve disputes, and enforce our agreements. The AI assistant query history is retained to improve the quality of the service.
9. International Data Transfer
Your information may be transferred to and processed on servers located outside of El Salvador. By using our services, you consent to this transfer. We ensure that any international transfer complies with applicable data protection laws.
10. Minors
Our services are intended for professionals and are not aimed at individuals under 18 years of age. We do not knowingly collect information from minors. If we discover that we have collected information from a minor, we will delete it immediately.
11. Changes to This Policy
We may update this Privacy Policy periodically. We will post any changes on this page and update the "last updated" date. We will notify you about significant changes via the email address registered with your account.
12. Contact
If you have questions about this Privacy Policy or wish to exercise your rights, you can contact us: